What do we mean, “Candidate Experience”?
Too often in hiringland, folks get things wrong: they act like they’re doing you, a candidate for their job, a favor by talking to you at all! Traditional agency recruiters aren’t innocent of the attitude either; many treat their candidates like a commodity. We started Re-factor because we recognize this misstep as where recruiting goes off the rails. For us, the candidate is the client and helping them is what we do.
Ok, great! How do we manage that?
Our approach to Candidate Experience is informed by a few strongly held beliefs: 1) our own self-interests matter very little in the scheme of things and the focus should always be finding the best possible job for the person we're working for 2) we best serve our hiring partners by, first, ensuring a great landing for our candidates 3) for candidates, starting a job search only makes sense if there's a career-problem to solve. 4) Timing is yours to decide: we'll help you search whenever it makes sense for you, not us.
How do you know this isn't just marketing?
Well, you don't unless you know someone we've helped before or you've talked with us. Give us a shot. We're happy to prove it to you ;)
We do, however, make several fundamental promises to everyone we work with:
- We won't "sell" jobs.
- If we're not adding value and context to your search, you should fire us.
- We will always advise but you will always decide how your search is handled.
- We're experts with deep, diverse experience that encompasses all perspectives of the engineering hiring conundrum.
- We're technical. We will get it when you share difficult problems you've solved. We will understand what you mean when you describe opportunities that fit well for you.